Transferring your FreePages site to YOUR Computer Using Filezilla

Step One: Create a new folder under your My Documents folder called My Webs. If you do not know how to do this you can follow these instructions OR you can use Windows Explorer to navigate to your Documents folder. When there, click on create New Folder, then rename that, e.g. My Webs, My Web Sites or My Web Pages.

Step Two: Download and install Filezilla to your computer.

Step Three: Configure Filezilla following these instructions.


  • Host -  OR  OR
  • Port: "leave blank"
  • Protocol - leave the default FTP
  • Encryption - Use explicit FTP over TLS if available
  • Logontype: Normal
  • Username: from your RootsWeb welcome letter
  • Password: from your RootsWeb welcome letter. Since your password is case sensitive, you may want to use cut/copy and paste from your e-mail program to make sure that you don't mistype it.
  • Comments: Add details if you want


  • Default Local Directory: click on the Browse button and navigate to the My Webs folder that you have just created.
  • Default Remote Directory: genealogy_html or one of the communities OR public_html

Screenshot Advanced screen for transferring contents of one community (genealogy_html) to your computer

Screenshot Advanced screen for transferring contents of one community (genealogy_html) to your computer


  • Default OR Active OR Passive (Choose Default or Passive - RootsWeb servers now REQUIRE a Passive Connection)


  • Autodetect

Step Four: Provided you have completed the set-up as described, on clicking the Connect button you will see your Local folder contents in one pane and the Remote genealogy_html directory in the other pane.

Screenshot Local and Remote Directories.

At this point, you are NOT deleting any files on the website if you download them. You are going to replicate those files in the My Webs folder on YOUR computer. In the top section of the Remote directory you will see genealogy_html, and in the Remote directory bottom section you will see directories and files that currently make up your site.

The first entry in the Remote directory bottom section is a folder symbol with 2 dots after it; ignore it, as it is the link back to your root directory, i.e. the genealogy_html listed in the upper pane.

Likewise, looking at your Local directory you will see a similar folder symbol, but nothing else.

Now, look over to the Remote directory and click on the first directory or file 'beneath' the folder symbol with the 2 dots. This will highlight the line. Right click on the highlighted line and and select Download.

That directory or file will download to you computer, and when downloaded will show in your Local (My Webpages) folder.

You can now highlight all the remaining directories/files in your Remote directory, then right click and they will all download.

It may take some time if your connection is a dial-up, but if on an optical broadband connection it could be all done in a few minutes - or much less depending on the size of your site.

IMPORTANT NOTE: If you are using more than one community, you will need to do this for EACH community.

DO NOT delete the unused folders (family_html, history_html, etc.). They are part of your account and structure and deleting them can corrupt your account.